Learn how to connect the iPhone to a Wi-Fi network. You have to make sure you're trying to connect to devices that support AirPlay. Update to the latest version of the iOS: If you've tried all the earlier tips, it never hurts to make sure that you're running the latest version of the iOS. Learn how to upgrade here. Those are the only devices that support AirPlay mirroring. In those cases, try removing other Wi-Fi devices from the network one at a time to reduce interference or consult your router's technical support information.
Believe it or not, non-Wi-Fi devices like microwave ovens can also cause interference, so you may need to check those out, too. AirPlay is also available from within iTunes to allow you to stream audio and video from your iTunes library to AirPlay-compatible devices. If you're not seeing the AirPlay icon there, try steps above. You can also try step 7. If those don't work: upgrade to the latest version of iTunes.
As with iOS devices, make sure you've got the latest version of iTunes if you're having problems. Learn how to upgrade iTunes. Share Pin Email. Please let me know if this works for you. If you also installed AirParrot drivers, you may need to remove them by running the Terminal program and typing these commands:. If you have AirParrot2, then the uninstall routine is right on the AirParrot Preferences menu click the image to see it larger :. You may be able to uninstall it by going to your Applications folder and opening Utilities — you might see an uninstall option for a screen-sharing type of program.
If you just moved the application to your recycle bin then you may have to re-install the program so you can run their uninstall script. Of course, after you uninstall any app or make utility or program changes, you should restart your iMac. Thanks to miapple. But later in your comments, it seems that there is a potential workaround 3 using AirParrot. What is your recommendation? Do you consider I can use AirParrot? Which are the disadvantages? I just bought a new Apple TV, but my Airplay icon is not showing up. Firewall is off and both my macbook pro and apple tv are connected to the same wifi.
Not sure what the problem is and have restarted both devices. Do you by chance have AirParrot, Reflector or some other screen-sharing utility on your Mac? That might have taken control away from AirPlay for this capability.
Make sure Wi-Fi is enabled
See a previous comment on this article. IP addresses are usually assigned by your home router, but you might have assigned a static IP to one or the other device. If successful, then that would point to something about your Mac as being the problem. One other possibility, do you have multiple networks in your location with the same name? Fyi, Apple is quietly recalling and replacing some defective Apple TVs, you could wait for them to contact you, or you could just return the brand-new Apple TV you just bought and exchange it for another.
If you are using a Standard Mac user account, you may want to use an administrator account on your Macbook to initially connect to an Apple TV, your standard account may not have AirPlay privileges. Also, did you read through the comments on this article? In particular, do your Macbooks have AirParrot installed, or any other 3rd party screen-sharing apps? In particular, one person restarted their router and that fixed the problem. This might only be a temporary fix. If your router is more than 3 years old, you might want to see if restarting it helps, at least temporarily.
I should say that routers can be easily hacked, and most people never even know it because all they did was plug the router in — never logged into it to change the access password or make any other security changes. I have a mid imac that is not connecting to a 3rd generation apple tv slightly more than a year old.
AirPlay Icon Not Showing Up? Here Is A Fix
It used to connect just fine for a year or so, and then stopped. The strange thing is that my ipad and MacBook Pro connect just fine, but the apple tv icon does not show up on my imac. When I try to access my imac from the apple tv, it tells me that no itunes home computer is found and to turn on itunes sharing which is already turned on. Any thoughts? But installing a security program on your Mac can certainly mess with connectivity and might have made some firewall settings changes on your Mac that might not be visible in the Mac OS X firewall settings.
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That was it. I uninstalled McAfee and it automatically popped back on. I thoroughly appreciate your time and suggestion! I am so happy! Thank you again! Also, any of the solutions listed in the comments, particularly if you have AirParrot installed or other sharing utility software , or any security software which can get in the way of connecting your Mac to your TV.
This made the icon reappear briefly on startup, but after I click to connect, it says unable to connect and disappears again. I have just purchased a new Apple TV and am still having the same issue which points to the iMac as the problem. Are there any other suggestions? Thanks for your time. Hi Keri, did you take a gander through the comments as well? This article has gotten a lot of attention! There are so many possible causes for your experience.
That might explain why you were sometimes able to see the Apple TV and other times not. Hi I have a problem with my apple tv. I currently got the new one and I have a Macbook Pro. The airplay sign shows up too and it used to work perfectly find, but then suddenly it stopped. Now whenever I connect it, it connects but only the volume transfers to the TV, the screen of the TV stays black.
I have tried all the previous methods listed above. Another way is to hold down the Option key on your keyboard, then click on the speaker icon in your menu bar. For either method you want to have audio set to the internal speakers. Then go back to the Airplay control and see if it works normally both video and audio are mirrored to the Apple TV when you turn it on.
I have two apple TVs and one is working flawlessly, the other is giving me trouble. My mac can connect to the one downstairs but not upstairs while it used to be able to but my phone can connect to the upstairs one fine. Any ideas? Then go upstairs and look at the network settings for the other Apple TV. Both devices are on a hard wired network. AppleTv has full internet connectivity.
All iphones and ipads can still connect with no problem. Any advice? Some of the potential problems and solutions include:. For your account, choose the Login Items tab at the top, and go through the list. Sounds like 5 is the latest and best option — Apple engineers might have finally figured out and fixed the bug. I have never had problems before. It is with my Macbook Pro When I clck the rectangle with the triangle in it, it says Airplay off and there is no option to turn it on.
The very same thing when I go to preferences. I have no ability to check airplay on.
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Everything seems to be showing up correctly on the tv. Have checked firewall too. Have you gone through all the steps in this article and all the additional comments and solutions that folks have posted? Have you also made sure that both your Macbook Pro and your Apple TV are fully updated to the latest versions? Click the lock icon, then enter an administrator name and password. Then click Firewall Options.
You can also make a Genius Bar appointment if you have an Apple Store close by. I have a problem that does not fit into any of the above narratives. He can not connect to his apple tv when logged in as him. On all of our macs, there is an admin account. When I login under the admin account the mac connects no problems. Is there a setting that is corrupt? In order to connect does the user account have to be an administrator? Hi Rush, thanks for your comment!
A standard user account should be able to use Apple TV just fine. If it can it should , then migrate all his user files and such to the new user account and delete the old one. Conflict due to 3rd party security software on the iMac. If you have any 3rd party security software installed, that could be blocking the connection. The way to test that is to either disable or uninstall the security software and see if you can see the iMac screen on the Apple TV.
Conflict due to 3rd party screen-sharing software on the iMac. Two such programs are AirParrot and Reflector, both of which take over screen-sharing from the standard MacOS controls. If you have a 3rd party screen-sharing app installed, you can try using that to share to the Apple TV. I am having issues with my Mac displaying on AppleTV. I can hear sound but cannot see my screen.
How to Find a Missing AirPlay Icon
I can hear sound from the TV but the screen is black. Something is not allowing my computer screen to be on Apple TV. Your article helped me solve my problem. Thanks Chris! Oddly I got my figured out but my firewall was off and set to allow signed signed software, but the icon was not on the top of my screen where its been forever. So I turned the firewall on and it eventually updated when I locked the settings. I have used my Airplay many times before so was fairly annoyed it was no longer available.
So thank you for the help. If you look in apps on your FireTv you need to connect to it by turning on the Airplay app and setting it up. Im trying to connect my laptop for screen sharing to my year 1 apple tv. My dad is able to pick up the apple tv and connect to it but when u click the airplay button on the top of my screen it just says off. Ive double checked my settings and they are all correct and i am confused as to why it wont pick it up.
Me and my dad both have mac book pros. Hi Jac, thanks for the comment. Have you gone through all the steps listed in my article above, and have you looked through the comments for other things to try? I had airplay on my year-old macbook air until yesterday. Sometimes the error message shows up on the t. Am I missing anything obvious? Thank you. You have three possibilities:. You can have them call you or remotely connect to your Mac to help solve problems. Call a trusted 3rd party on-site tech support person.
Be very wary of online tech support services particularly based overseas , there are a lot of scammers out there. There are three pieces of equipment that are involved in your issue: Your Apple TV, your Mac, and your home router. Without having access to all three, it can be impossible to adequately diagnose the problem. And a note on that remote access: many tech support companies myself included use remote access to temporarily connect to your computer and control it from afar.
Reputable companies will only use well-regarded remote access software. Remote access tools are very powerful and can do just about anything to your computer, so be very careful who you let into your computer. I end up with audio in my bluetooth earphones, and screen back on my macbook.
I checked all the issues you mentioned above. Please help. Thank you very much. I think your best option is to contact Apple Support. At that point, you can start a text chat or phone call with an Apple support technician, or schedule a call for later. Be sure to tell them that your multi-device streaming was working fine before the upgrade to Sierra. This is why I recommend that most consumers wait a month or two before they upgrade to a new operating system version — so that early adopters can find and report the bugs and Apple has time to fix them — this helps consumers avoid the hassle of dealing with the inevitable bugs a new OS has right out of the gate.
Not to get too technical, but video streaming requires some fancy compression and encoding when sending from one screen to another, and that requires some serious graphics power. The Apple TV was designed around media display, so it can use streaming technology in limited ways to get the less-complicated music and photos from your iMac. Those sources would do the heavy lifting of compressing and encoding the video to stream to your Apple TV. It does work when I airplay via quicktime and youtube, and to al sound devices.
AirPlay Not Showing Up on iPhone/iPad/Mac (iOS 10/11/12 Supported
I never installed Airparrot btw. Hi Romano, thanks for your question. That person went through Apple Support and said this is what solved his problem:. It may be that the technician will want to temporarily gain remote access to your computer to make any changes, which you should allow. You would only do this with Apple or a technical support firm you hire to help you. The rest is up to Apple to support its hardware and software.
Thank you Chris, It appeared my problem was unusual. I did contact Apple Support, we tried many things to fix it, in the end I needed to remove my keychains and restart.