I tried adding the printer again from the system preferences menu but it also has the same problem from before. I guess the system is asking for the administrator user name, password. Can you try to install a different program and check if that is working well? This will help us isolate the issue further. Also, if possible, try to change the system password and then try again to add the printer from the system preference window.
None of the above "resolutions" are working for me either! The Easy Start setup appears to be asking us for "the device's" username and password. Also, it is not my Apple WiFi router username and password, either! If your printers have a username and password embedded then this is news to me.
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I never had this issue when I first set up the HP wireless printer with the old software. What's the point of having software or a wireless printer that will not work properly? Frustrated beyond belief! I agree. This is frustrating beyond belief. I cannot understand how HP is ignoring this problem with their software. Keeps asking for a Username and Password of a "Device" does not tell you what device it is asking for, and admin password for MAC does not even suffice. I am having the same problem after following all of those steps. Did you guys find a fix, what a waste of money buying a HP printer I can't print from I brought 2 x extra ink too!
Didn't find what you were looking for? Ask the community. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. All forum topics Previous Topic Next Topic. Honor Student. Message 1 of 9. HP Recommended. Product: Deskjet What should I do?
HP Printers - USB Printer Setup (Mac)
Reply 1 I have the same question. Tags 2. Tags: deskjet HP Support Agent. Message 2 of 9.
Wait until the printing system is reset and no devices show in the Printers list Restart your computer and then go back to System preferences — Printers and scanners. Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below! See the Microsoft site for assistance with setting up a peer-to-peer network connection.
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Open the Printer pop-up menu and select your printer it might be listed in the Nearby Printers submenu. If your printer is not listed, select Add Printer. On larger networks, outside the Bonjour link-local network, your printer might not be listed. If this happens, use the printer IP address to connect to the printer.
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The system should automatically bind to the HP print driver in the Print Using pull-down menu. Step one: Install the driver Make sure that you have the following requirements before you begin:. Turn on the computer, make sure it has internet access, and is connected to the wireless network. If you have already installed the software using a USB connection, skip to Set up the wireless connection.
When prompted to select a connection type, select Configure your device for a wireless network , and then click Continue. Step two: Set up the wireless connection note: Click here to play a YouTube video demonstrating a wireless setup.
In Finder , click Applications , and then double-click System Preferences. Click the Utility tab and then click Open Printer Utility.
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- Step 2: Install the driver and set up the connection.
- Step 2: Manually connect the printer to your network!
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Click the Networking tab and then click Wireless from the left pane. Select your printer name, select Bonjour as the Kind, and then click Add. Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania. Select a language. Confirm Back.
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