There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court including injunctive and declaratory relief or statutory damages , and must follow the terms of these Terms as a court would. If we are unable to reach an agreement to resolve the claim within 30 days after the Notice is received, either party may commence arbitration. To the fullest extent permitted by applicable law, you further agree that you will not be a member of any putative or actual class in a class action brought by anyone else, nor will you seek to become a class representative.
When you use the Site, we may obtain personally identifiable information from you which you give us -- such as your name, physical address, email address, telephone number, account number - as well as any information you may submit through product reviews, the Feedback function, or email. We may also collect personally identifiable information about you from third parties, such as demographic or marketing firms to improve our marketing efforts, or fraud prevention companies. Additionally, when you use the Site, we obtain information automatically, such as the Internet Protocol IP address and other information about the device you are using to access the Site, including browser information, Internet Service Provider ISP , operating system, and your location.
We use the information we obtain from you to conduct our business and to market products and services to you. If you purchase merchandise from us, we may send you emails and notices about your purchase and about other merchandise and services that we think may be of interest to you. We may also share information we obtain with other members of the Dillard's corporate family. If you want to opt out of getting promotional emails from Dillard's, see Section 5 below.
We also use the information we obtain for other business purposes, such as payment processing, analytics, fraud prevention, and legal compliance. We may disclose the information we obtain with service providers that perform marketing, promotional and other services for us. Service providers who perform marketing services on our behalf are required by us to use personally identifiable information we share only to help us to provide you with products and services from Dillard's.
We may also provide information to carefully selected outside companies for the purpose of jointly marketing a product or service to you. We may share information about aggregate shopping histories and demographics with consultants and others for purposes such as analyzing sales, website performance, retail trends and marketing, but such information does not identify you or any other individual. We also share information with other companies which provide us with services we use to conduct our business operations, including product recommendations and fraud prevention.
We may also share information when we believe that it is required by law or necessary to operate our business e. We may also disclose the information we obtain to any company which may in the future acquire Dillard's or a portion of its business. A "cookie" is a small data file stored by your web browser on your device. It allows the Site to recognize your device upon entering the Site.
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Such recommendations may be presented to you on other sites you visit, including social network sites such as Facebook. You can disable and delete cookies through your web browser. However, you will not be able to make purchases on the Site if you disable cookies.
We use Google Analytics to compile information collected via cookies in a manner which is helpful to us in analyzing visitors' use of the Site. Google Analytics also uses this information to place advertisements for our products on other sites that you visit after your use of the Site. These advertisements may be based upon the pages you visited during your use of the Site.
You may opt out of Google Analytics' use of your browsing history information in this manner at any time by visiting Google's Ad Preferences Manager You may also choose to install the Google Analytics Opt-Out Browser Add-on , which if installed will prevent Google Analytics from using information obtained from your use of the Site. You may access and update your Personal Information and your preferences about receiving promotional emails from Dillard's at any time. To do that:. If you "opt out" of receiving promotional emails from us, the only emails you will receive will be a about transactions that you initiate such as to confirm orders you submit on the Site, inform you about your order status, respond to your customer service inquiries and answer any other questions you send us ; b about matters affecting your Personal Information; and c in connection with certain services or promotions for which you have registered, such as our gift registry program.
Prices and sale offers may vary by store location, including Dillards. Select for details. Click to select Do I have to pay shipping? How soon will I receive my order? How will my order ship? What if I need to return an item? How can I check on my order? What if I need to cancel my order? Do you offer Gift Wrap? Do I have to pay tax on my order? How do I place an order online? Do I have to have a Dillards. What if I forget my Password or need to reset it?
What if I need to change my Dillards. Does Dillard's offer In Store Pickup? What is the Dillard's Rewards Program? Do you have Gift Cards? Where can I use my Gift Card? Can you accept a gift card without a PIN? What if my gift card does not have a PIN? Do you sell Electronic Gift Cards? Where can eGift Cards be used? When I use an eGift Card to make a purchase, and then return that purchase, why is my balance put on a traditional gift card rather than my eGift Card? What is the Dillard's Stock symbol? What is the address and phone number of your corporate office?
What if I have a question or need information?
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Does Dillards. Print a Return Label. KitchenAid 1. Frequently Asked Questions. Shipping Q. Do I have to pay shipping? Returns Q. Orders Q. Shopping Q. After clicking the link, proceed by entering your email address that is on file with Dillards. Please submit the form only ONCE and wait for the password reset email to be sent to you. If you have not received the email after 15 minutes, please verify you entered your email address correctly and submit the form again.
Note that if you do not have a Dillards. Once you have received the reset password email, proceed by clicking the link in the email. If you have reset your password multiple times you MUST use the link in the most recent email. Once you are on the reset password page, enter a new, valid password. Valid passwords include: characters, at least one lower case letter, at least one upper case letter and at least one number.
Note that this page is intended for resetting your password and other page functions may not work normally. In Store Pickup Q. Yes, we offer pickup in store and ship to store. The order cannot include a Gift Card.
All orders for china and stemware will be shipped from the warehouse to the store for pickup. The order cannot contain items shipped directly from the vendor. The In Store Pickup option isn't available for customers shopping on Dillards. How do I know if an item is available for In Store Pickup? How do I select my pickup location? When will I be charged for the merchandise? Is there a delivery fee for merchandise picked up in store? How do I know when the merchandise is ready to be picked up?
You will receive an email when the merchandise is ready to be picked up. Where do I go in the store to pick up my merchandise? What do I need to pick up my merchandise in store? How long do I have to pick up my merchandise? Can I cancel an In Store Pickup order? You cannot cancel the order but you will be able to return the merchandise. How do I return merchandise purchased for In Store Pickup? Merchandise can be returned to any Dillard's location. Can I use a reward coupon when purchasing merchandise for In Store Pickup? Yes, you can use your reward coupon when checking out on Dillards.
What if an item becomes unavailable in store after my order is placed? You will receive an email with your options. Dillard's Credit Card Q. Dillard's Reward Program Q. Dillard's Elite Cardmembers are entitled to a number of benefits: Free Standard shipping for purchases on Dillards. Gift Cards Q.
For your security, we can only accept gift cards with a PIN. After receiving the email announcing your eGift Card: Click the Activate button in the email. If you have a Dillards. If you do not have an account, click Create an Account and enter your personal information. Store Location Q. Our Company Q. What is Dillard's Stock Symbol? Our corporate offices are located in Little Rock, Arkansas. Career Opportunities Q. Catalogs Q. Alterations Q. Registry Frequently Asked Questions. What items should we include on our registry? If we registered in store, can we update online?
How long will our registry be available?
Gift Card Trade Program
Do you have a Registry Completion program? Where can I find my Gift Purchase History? Do I have to add gift cards to my registry? It's not necessary to add gift cards to your registry; we've done it for you!
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Do I need a Dillards. International Sales FAQ Dillard's offers international shopping through our partnership with global e-commerce provider Borderfree. Shipping Timeline Most in-stock items will arrive 6 business days after receipt of your order. Certain items in our catalog may be unavailable for international shipping Some items, including hazardous materials, furs and exotic leathers, may not be available for international shipment. How to Order Select the International Country Flag at the bottom of any page and choose your shipping destination and preferred currency.
All Dillard's prices will automatically be converted into your chosen currency. Shop Dillards. When you proceed to checkout, your secure transaction will be completed with Borderfree. Borderfree will calculate and display a guaranteed order total, including all shipping costs and any applicable duties and taxes. Once your transaction is complete, Dillard's will ship your item to the Borderfree shipping hub in the United States. Borderfree then ships your order to its final, international destination.
You may ship to a specific country but pay with a different country's currency. If you don't see your country listed, we are not currently able to ship to that destination. If you are shipping to a U. I live in the U. Can I use Borderfree to ship an order internationally but pay in U. Dollars USD? How much does international shipping cost? How can I track my international order? Who should I contact if I have questions relating to my order after I have made a purchase?
How much duty and taxes are charged on international orders? Can I purchase or redeem international gift cards? What is your return policy for international orders? This website www. The Terms include additional terms, conditions, and policies referenced in this document or available by hyperlink. The Terms apply to all users of the Site, including users who are browsers, vendors, customers, merchants, or contributors of content.
We strive to consistently deliver premium merchandise and fashion brands, excellent service and breakthrough marketing and events in each of our unique stores. The expansive and fully renovated Easton location has everything for your home, your family and of course, yourself! Experience our Health and Wellness department featuring athletic footwear, a wide assortment of active apparel, fitness tech accessories and a full-service juice and smoothie bar by Berry Blendz. Shop our 40, sq. Treat gift cards are easier to use and manage than traditional gift cards.
For instance, the recipient can conveniently access their balance by texting a number printed on the front of the card. And all information about the card can be accessed online. Safer than gift certificates. Treat gift cards are safer than gift certificates. If a gift card is ever lost or stolen, a replacement can easily be ordered see the Cardholder Agreement.
Also, if you or the recipient needs any help, simply email us at support treatgiftcards. Use Treat to find the perfect gift card and greeting card combination for meaningful and interesting birthday gifts, Christmas gifts, anniversary gifts, holiday gifts, congratulations gifts, get well soon gifts, and thank you gifts. Hi There! Treat Gift Cards is a brand-new way to help you find the perfect gift card! We're so new, in fact, that we're not sending out gift cards yet. But if you enter your email address below, we'll let you know when we're ready for you!