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- Part 2: Samsung Kies Unsupported Device Alert;
Then Kies will initialize the connection history, reinstall device driver and fix the error. When the fixing process ends, you can reconnect your Samsung Galaxy to computer again.
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Another case is that Kies cannot detect your phone but keeps saying Connecting. This problem is mainly caused by the unsuccessful USB driver installation. So when you face this situation, you can try to update the driver for your mobile phone:. For the Samsung users whose phones are not supported by Samsung Kies, they need to find other ways to backup or manage their Samsung files on computer.
It can backup and restore all your Samsung files within one simple click. If you are interested in it, you can download the free trial of this tool and then go with the steps below to backup and restore your Samsung data. Just click on Super Toolkit from the top menu and choose Backup option to bring out a window that displays several file types you can backup. Next, elect the file types you want to backup and tap on Back Up to save them to your computer.
The data cable is not working. If the problem is related to software, then it can be solved easily but the hardware-related issues need to get fixed by the technician. See also- How to fix sim card not detecting problem on Galaxy S4. Galaxy S4 is not connecting to Samsung Kies.
How to fix connection issues between Kies and Samsung Smartphone
First connect your phone to computer through a data cable. If a message is reflected saying that USB or the device is not recognized, then the problem is related to USB drivers. So you need to reinstall the driver by going to Device manager and update the drivers from there in online.
I tried AirDroid 2 which actually works quite well if you are looking for a wireless solution, however it is very slow if you have a large amount of data to transfer. So seeing as I had to transfer 12GB of data from her phone and I did not have all day to wait for it to transfer, I decided I would try to connect via USB cable to speed up the transfer. So step one was simply plugging in the phone via USB to my Mac. Try changing it to the other option and then try plugging S3 into USB again and see if it connects. If it still does not connect, switch it back to the original setting.
What To Do When Samsung Kies Cannot Detect My Phone
One more possibility is under Developer Options. To access Developer Options menu in Android 4.
Kies would not connect. I uninstalled and reinstalled the program.
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No results! David — Sorry its not working for you. Sorry that I cannot offer any other solutions for you. Then I navigate my way through to my phones photos with the folder icon on the right…and it then stalls when I try drag and drop just one pic to my desktop of my mac. Beyond frustrated!
I even tried dialing it but it just told me the number does not exist.